Account Manager

Closing a deal is the beginning of the relationship—not the finish line.

ErthDev is looking for an Account Manager to own client relationships after projects begin, protect delivery trust, and grow long-term partnerships.

You'll coordinate between clients and internal teams while looking for opportunities to create more value.

What you'll do

• Own ongoing client relationships and communication rhythms.
• Understand client goals, risks, and satisfaction signals.
• Coordinate with project managers and tech leads on delivery health.
• Surface issues early and drive resolution paths.
• Identify expansion, retainer, and follow-on opportunities.
• Prepare status updates and commercial follow-ups.
• Maintain CRM accuracy for account health.
• Support renewals and commercial conversations.
• Represent the client internally without undermining delivery reality.
• Build trust through clarity and follow-through.

Account management at ErthDev

We want account managers who protect truth.

That means celebrating progress, escalating risk early, and growing accounts in ways delivery can actually support.

What you'll get

• Fully remote work from Egypt
• Flexible working hours with collaboration overlap
• Cairo office access when needed
• Paid annual leave and sick leave
• Performance bonuses and annual salary reviews
• Learning and development support
• Courses and certifications
• Conference opportunities
• Equipment and internet support
• Medical insurance
• Mentorship and career growth
• Exposure to projects across different industries

Hiring process

Application → Initial Conversation → Account Case → Interview → Final Conversation → Offer

If you measure success by retained trust—not only upsell volume—we'd like to hear from you.

Apply through LinkedIn Easy Apply or the ErthDev careers page.

What we're looking for

• Strong relationship-management skills.
• Experience in account management, customer success, or client services.
• Excellent written and verbal communication.
• Ability to understand software delivery at a business level.
• Comfortable navigating tension between client requests and delivery constraints.
• Organized follow-up and CRM discipline.
• Commercial awareness.
• Calm escalation style.

Experience with software houses, agencies, SaaS, or professional services accounts is highly valuable.